Shipping policy- Medstore.online
- Once the order is placed, you can reach out to us via an email or a phone call.
- You will be provided with a unique tracking ID which can take around 24 hours depending upon the courier service.
- The order is usually gets dispatched within 2 to 3 days.
- Each of the shipment is transmitted from the distribution centre in Mumbai and Singapore. Thus, the delivery can take a period of 12 to 18 days.
- We provide hassle free service to our customers.
- The products are shipped the same day right after they are processed.
We can be contacted through our customer payment processor by email for verification. We directly reply to them of the placed order and the transaction initiated. We do not ship to any conflicted country, regions or war zones.
Please make sure that the place of your order and the destination of the shipment isn’t a conflicted area. If it is an unsafe zone, we won’t be able to process the order. Your money will be refunded to the earliest as possible. Every order is of utmost priority to us.
Order Related Information
Your order can take a little longer than expected. Please be patient & wait for at least 7 days. If we fail to meet your expectations, you can ask for a refund for the same. We can also replace the order for you that will reach you with some bonus as compensation from the side.
If the information of the shipment is given by you is false, we can make arrangements for the refund and can bear the shipping cost. It might not be accepted for the order & so, all the users are requested to double check the information before placing the order.